Warranty & Guarantee
A windshield repair is guaranteed for as long as you own or lease your vehicle. In rare cases, the attempt to repair a windshield can result in the chip or crack becoming larger; Go Glass & Accessories will not be held responsible for such damage.
If the windshield repair cracks again from the same spot, Go Glass & Accessories will credit the amount of the original repair against the cost of a new windshield where the replacement work is performed by Go Glass & Accessories. If a windshield replacement is necessary, the insured must pay the deductible portion of their comprehensive insurance.
If the customer in not completely satisfied with the windshield repair, Go Glass & Accessories will credit the cost of repair toward the cost of a new windshield. If the repair was paid through Insurance, the Insurance Company will receive the credit.
Go Glass & Accessories guarantees that the repaired portion of the windshield will not crack further from the post repaired, and that the repair will pass motor vehicle inspection, or we will credit the cost of repair towards a new windshield.
A replacement windshield is warranted against manufacturing defects for as long as the original customer owns the vehicle.
Tempered glass replacement is warranted against manufacturing defects for one year.
The installation of any glass part is guaranteed against leaks for as long as the original customer owns the vehicle, with the exception of leaking due to rust* (body deterioration). Should any defect occur within this period, we will supply and install all necessary parts at no charge. There is no guarantee where breakage or damage occurs due to vandalism, theft, acts of nature, or self-inflicted damage. The warranty expires when the vehicle is sold.
* Exclusions: Lifetime guarantee does not cover leaks or stress cracks resulting from installations to vehicles having rust damage around the pinch weld. Go Glass & Accessories will use all reasonable efforts to advise the customer of such rust or rust damage prior to the removal of existing glass; however, as it is often not possible to see pre-existing rust damage until the windshield has been removed Go Glass & Accessories will not be held responsible for any additional costs or damage caused by rust.
Auto Glass Tint Warranty & Guidelines
Limited Lifetime warranty as long as you own your vehicle (non transferable). Go Glass will guarentee tint to maintain adhesion without cracking, blistering, peeling or delaminating from the glass and maintain colour - not fade to purple. Should the product be found defective under this warranty, we will reapply the quanity of film proved to be faulty, using Superior Tint or another Go Glass Kincardine approved window film.
Adhesive bubbles will disappear. Do not poke or scratch them. A few tiny points or particles may remain, a milky or hazy appearance may appear; this is normal and will dissipate.
Do not clean your windows during drying time (approximately 3 days). Do not use an ammonia and acid based cleaner on tinted windows.
Do not roll down windows for 2-5 days. Roll windows all the way down the first time after drying period is over.
Be aware; exsisting imperfections, such as scratches, may become more obvious after film is applied.
Go Glass accepts no responsibility for malfunctions on back glass defrosters. Most vehicles also have dot matrix pattern around the back glass, be aware the film may not adhere to the black dotted area and can look uneven. We do our best to avoid such issues, however cannot guarentee solid adhesion around the dot matrix.
Defects caused by tampering, abuse, improper use, unauthorized alterations or repairs are not covered by this warranty.
REMEMBER THE LAW GOVERNING THE LEGALITY OF AUTOMOBILE TINTING VARIES FROM PROVINCE TO PROVINCE OR STATE TO STATE. Go Glass shall not be liable for any loss or damage consequential or incidental arising out the inability to use tint on your vehicle. PLEASE RESEARCH BEFORE YOU TRAVEL.
Windshield wipers are guaranteed for thirty (30) days from the date of installation against any manufacturer defects, when the windshield wipers are supplied and installed by Go Glass & Accessories. Customer supplied wiper blades will not be warranted even when installed by a representative of Go Glass & Accessories.
Parts & Accessories
The original manufacturer's warranty applies to all defects in material and workmanship. Contact store or manufacturer website for specific warranty details. All manufacturer claims will be subject to a visual inspection and photographs to verify validity of claim.
Installation of mirrors/ mirror doors is guaranteed for a period of one (1) year from the date of installation.
* Exclusions: except where damage occurs due to vandalism, accidents, theft, acts of nature, or self inflicted damage.
The original manufacturer's warranty applies to all defects in material and workmanship. All manufacturer claims will be subject to a visual inspection and photographs to verify validity of claim.